Smart City Transit Made Simple

Your recharge is processed and activated instantly after payment confirmation. You can use your card immediately for travel.

Yes, you can recharge multiple cards by adding them to your account and selecting them during the recharge process. Each card can have a different recharge amount.

We accept all major credit and debit cards, Apple Pay, Google Pay, and bank transfers. All payments are processed securely through our payment gateway.

You can check your card balance by logging into your account on our website or mobile app. Alternatively, you can check your balance at any transit kiosk or by calling our customer service.

If you lose your card, you should report it immediately through your account or by calling customer service. We can block the lost card and transfer the remaining balance to a new card.

Your card balance does not expire as long as the card is used at least once every 24 months. Inactive cards for more than 24 months may be subject to a maintenance fee.

Refunds for card balances are available in special circumstances. Please contact our customer service with your refund request and reason for consideration.

You can update your personal information by logging into your account and navigating to the profile settings section. Changes to your email or phone number may require verification.